:root{--ink:#17201e;--muted:#69736f;--line:#dfe5e1;--paper:#f5f7f4;--white:#fff;--green:#0f725c;--green-dark:#095744;--mint:#dff3ea;--amber:#e8a33b;color:var(--ink);background:var(--paper);font-family:-apple-system,BlinkMacSystemFont,PingFang SC,Microsoft YaHei,Noto Sans CJK SC,Source Han Sans SC,Helvetica Neue,Arial,sans-serif}*{box-sizing:border-box}body{min-width:320px;margin:0}button,input,select,textarea{font:inherit}a{color:inherit;text-decoration:none}.eyebrow{text-transform:uppercase;letter-spacing:.16em;color:#a7d9ca;margin:0 0 12px;font-size:11px;font-weight:700}.eyebrow.ink{color:var(--green)}.muted{color:var(--muted)}.brand-mark{background:#ffffff1a;border:1px solid #ffffff4d;border-radius:17px;place-items:center;width:56px;height:56px;font-size:24px;font-weight:700;display:grid}.brand-mark.small{color:#fff;background:var(--green);border-radius:12px;width:38px;height:38px;font-size:17px}.login-page{grid-template-columns:minmax(420px,1.15fr) minmax(420px,.85fr);min-height:100vh;display:grid}.login-story{color:#fff;background:linear-gradient(145deg,#0a4d3d,#126f59 58%,#1a876d);flex-direction:column;justify-content:center;padding:64px clamp(48px,7vw,110px);display:flex;position:relative;overflow:hidden}.login-story:after,.login-story:before{content:"";border:1px solid #ffffff1f;border-radius:50%;width:580px;height:580px;position:absolute;top:-180px;right:-220px}.login-story:after{background:#ffffff0a;width:330px;height:330px;top:65%;right:-50px}.login-story .brand-mark{position:absolute;top:56px;left:clamp(48px,7vw,110px)}.login-story h1{letter-spacing:-.045em;max-width:650px;margin:0;font-size:clamp(40px,5vw,72px);font-weight:600;line-height:1.13;position:relative}.story-copy{color:#d6ebe4;max-width:500px;margin:28px 0 44px;font-size:17px;line-height:1.8;position:relative}.signal-card{background:#0000001a;border:1px solid #fff3;border-radius:14px;align-items:center;gap:14px;width:max-content;padding:14px 18px;display:flex;position:relative}.brand-lockup div,.compact-row div,.operator-menu div,.person-row div,.signal-card div{flex-direction:column;display:flex}.brand-lockup small,.compact-row small,.operator-menu small,.person-row small,.signal-card small{opacity:.68}.pulse,.status-dot{background:#5ce2ad;border-radius:50%;width:9px;height:9px;box-shadow:0 0 0 5px #5ce2ad26}.login-panel{background:var(--white);place-items:center;padding:48px;display:grid}.login-form{gap:24px;width:min(100%,430px);display:grid}.login-form h2,.simple-card h1{letter-spacing:-.035em;margin:0 0 8px;font-size:36px;font-weight:700}.login-form p{margin:0}label{gap:9px;font-size:13px;font-weight:600;display:grid}input{background:#fafbfa;border:1px solid #d6deda;border-radius:10px;outline:none;width:100%;padding:14px 15px;transition:all .2s}input:focus{border-color:var(--green);background:#fff;box-shadow:0 0 0 3px #0f725c1a}.primary-button{color:#fff;background:var(--green);cursor:pointer;border:0;border-radius:10px;padding:15px 20px;font-weight:700;transition:all .2s}.primary-button:hover{background:var(--green-dark);transform:translateY(-1px)}.primary-button:disabled{opacity:.6;cursor:wait}.primary-button.compact{padding:10px 18px}.back-link,.recovery-link{color:var(--green);font-size:13px;font-weight:600}.recovery-link{text-align:center}.form-error{color:#9a3329;background:#fff0ed;border-radius:9px;padding:12px 14px;font-size:13px}.workspace-shell{background:var(--paper);min-height:100vh}.topbar{border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#ffffffe0;justify-content:space-between;align-items:center;height:72px;padding:0 clamp(24px,5vw,72px);display:flex}.brand-lockup,.operator-menu{align-items:center;gap:12px;display:flex}.brand-lockup strong{font-size:17px;font-weight:700}.brand-lockup small,.operator-menu small{color:var(--muted);font-size:11px}.operator-menu{gap:15px}.ghost-button,.refresh-button{border:1px solid var(--line);cursor:pointer;color:var(--muted);background:#fff;border-radius:9px;padding:8px 12px}.metric-grid,.workspace-grid,.workspace-heading{width:min(1440px,100% - 48px);margin-inline:auto}.workspace-heading{justify-content:space-between;align-items:end;padding:48px 0 26px;display:flex}.workspace-heading h1{letter-spacing:-.045em;margin:0 0 8px;font-size:clamp(30px,4vw,46px);font-weight:700}.workspace-heading p{margin-top:0}.refresh-button{align-items:center;gap:8px;display:flex}.refresh-button.spinning{opacity:.55}.metric-grid{grid-template-columns:repeat(4,1fr);gap:16px;display:grid}.metric-grid article{border:1px solid var(--line);background:#fff;border-radius:16px;flex-direction:column;min-height:142px;padding:22px;display:flex}.metric-grid span{color:var(--muted);font-size:13px}.metric-grid strong{margin:9px 0 5px;font-size:36px;font-weight:700}.metric-grid small{color:#929a96}.metric-grid .accent{color:#fff;border-color:var(--green);background:var(--green)}.metric-grid .accent small,.metric-grid .accent span{color:#cce7de}.workspace-grid{grid-template-columns:1.55fr 1fr;gap:16px;padding:20px 0 60px;display:grid}.board{border:1px solid var(--line);background:#fff;border-radius:16px;min-height:250px;overflow:hidden}.board.wide{grid-row:span 2}.board>header{border-bottom:1px solid #edf0ee;justify-content:space-between;align-items:center;padding:22px 24px 17px;display:flex}.board h2{margin:0;font-size:20px;font-weight:700}.board .eyebrow{margin-bottom:6px}.count-pill,.unread-badge{min-width:25px;height:25px;color:var(--green);background:var(--mint);border-radius:999px;place-items:center;padding:0 7px;font-size:12px;font-weight:700;display:grid}.muted-pill{color:var(--muted);background:#edf1ee}.chat-row{border-bottom:1px solid #f0f2f0;align-items:center;gap:14px;padding:17px 24px;transition:all .18s;display:flex}.chat-row:hover,.compact-row:hover{background:#f8faf8}.avatar-placeholder{width:40px;height:40px;color:var(--green-dark);background:var(--mint);border-radius:12px;flex:none;place-items:center;font-weight:700;display:grid}.avatar-placeholder.mini{border-radius:10px;width:32px;height:32px;font-size:12px}.row-main{flex-direction:column;flex:1;gap:4px;display:flex}.row-main small{color:var(--muted)}.row-action{color:var(--green);font-size:13px;font-weight:700}.compact-row,.person-row{border-bottom:1px solid #f0f2f0;align-items:center;gap:12px;padding:14px 22px;display:flex}.compact-row div,.person-row div{flex:1;gap:3px}.status-line{background:#4bc391;border-radius:3px;width:3px;height:34px}.people-list{padding:5px 0}.person-row .status-dot{width:7px;height:7px;box-shadow:none}.empty-state{min-height:300px;color:var(--muted);flex-direction:column;justify-content:center;align-items:center;gap:8px;display:flex}.empty-state>span{width:38px;height:38px;color:var(--green);background:var(--mint);border-radius:50%;place-items:center;display:grid}.empty-state small{color:#9aa19e}.small-empty{min-height:160px}.center-state{min-height:calc(100vh - 72px);color:var(--muted);justify-content:center;align-items:center;gap:12px;display:flex}.error-state{flex-direction:column}.loader{border:2px solid var(--line);border-top-color:var(--green);border-radius:50%;width:18px;height:18px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(1turn)}}.simple-page{background:linear-gradient(135deg,#eef6f2,#f8f8f4);place-items:center;min-height:100vh;padding:24px;display:grid}.simple-card{border:1px solid var(--line);background:#fff;border-radius:18px;width:min(100%,480px);padding:38px;box-shadow:0 20px 70px #163d3114}.simple-card form{gap:20px;margin-top:28px;display:grid}.back-link{margin-bottom:35px;display:inline-block}.success-box{color:var(--green-dark);background:var(--mint);border-radius:10px;margin-top:25px;padding:16px}.chat-layout{grid-template-columns:minmax(0,1fr) 310px;gap:16px;width:min(1500px,100% - 40px);height:calc(100vh - 104px);margin:16px auto;display:grid}.conversation-panel,.visitor-panel{border:1px solid var(--line);background:#fff;border-radius:16px;overflow:hidden}.conversation-panel{flex-direction:column;min-height:0;display:flex}.conversation-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:20px 24px;display:flex}.conversation-header h1,.visitor-panel h2{margin:0 0 4px;font-size:24px;font-weight:700}.conversation-header .eyebrow{margin-bottom:5px}.conversation-header small{color:var(--muted)}.chat-actions{gap:8px;display:flex}.ghost-button.danger{color:#a23d33}.chat-state{color:var(--green);background:var(--mint);border-radius:999px;padding:6px 10px;font-size:12px;font-weight:700}.realtime-state{color:var(--muted);align-items:center;gap:7px;margin-left:auto;margin-right:12px;font-size:11px;display:flex}.realtime-state span{background:var(--amber);border-radius:50%;width:7px;height:7px}.realtime-state.connected span{background:#35b77f;box-shadow:0 0 0 4px #35b77f1f}.message-list{flex-direction:column;flex:1;gap:12px;min-height:0;padding:24px;display:flex;overflow:auto}.message{background:#edf1ee;border-radius:4px 14px 14px;align-self:flex-start;max-width:min(72%,680px);padding:12px 14px}.message.operator{color:#fff;background:var(--green);border-radius:14px 4px 14px 14px;align-self:flex-end}.message.note{background:#fff8e5;border:1px solid #ead39c}.message.event{max-width:90%;color:var(--muted);background:#f4f6f4;border-radius:999px;align-self:center;padding:5px 12px;font-size:12px}.message-meta{opacity:.72;justify-content:space-between;gap:24px;font-size:11px;display:flex}.message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:6px 0 0}.message>small{color:#8c6a20;margin-top:6px;display:block}.composer{border-top:1px solid var(--line);background:#fafbfa;padding:14px 18px}.composer textarea{resize:none;border:1px solid #d6deda;border-radius:10px;outline:none;width:100%;padding:12px}.composer textarea:focus{border-color:var(--green)}.composer>div{color:var(--muted);align-items:center;gap:16px;margin-top:9px;font-size:12px;display:flex}.composer .primary-button{margin-left:auto}.note-toggle{grid-auto-flow:column;align-items:center;gap:7px;display:flex}.note-toggle input{width:auto}.composer>select{border:1px solid var(--line);max-width:260px;color:var(--muted);background:#fff;border-radius:8px;margin-bottom:9px;padding:7px 10px}.visitor-panel{padding:24px;overflow:auto}.visitor-panel .eyebrow{margin-bottom:7px}.visitor-panel dl{gap:5px;margin:24px 0;display:grid}.visitor-panel dt{color:var(--muted);text-transform:uppercase;margin-top:10px;font-size:11px}.visitor-panel dd{overflow-wrap:anywhere;margin:0}.visitor-panel h3{margin:28px 0 10px;font-size:14px;font-weight:700}.visitor-panel select{border:1px solid var(--line);background:#fff;border-radius:9px;width:100%;padding:11px}.path-list{gap:8px;font-size:12px;display:grid}.path-list a{color:var(--green);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.take-state{text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;display:flex}.take-state h2{margin:18px 0 5px}.take-state p{color:var(--muted);margin:0 0 22px}.avatar-placeholder.large{border-radius:18px;width:58px;height:58px;font-size:20px}.action-dialog{width:min(100% - 32px,460px);color:var(--ink);border:0;border-radius:16px;padding:0;box-shadow:0 30px 100px #0c281f40}.action-dialog::backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#0a1c1785}.action-dialog form{padding:28px}.action-dialog h2{margin:0;font-size:23px;font-weight:700}.action-dialog p{color:var(--muted);margin:9px 0 22px;line-height:1.5}.action-dialog form>div{justify-content:flex-end;gap:10px;margin-top:24px;display:flex}.danger-fill{background:#a23d33}.danger-fill:hover{background:#812e27}.visitor-chat,.visitor-start{background:radial-gradient(circle at 20% 10%,#dff3ea,#0000 34%),linear-gradient(145deg,#f6f8f5,#edf4f0);place-items:center;min-height:100vh;padding:20px;display:grid}.visitor-start>section{border:1px solid var(--line);background:#fff;border-radius:22px;width:min(100%,520px);padding:42px;box-shadow:0 25px 80px #0d42321a}.visitor-start .brand-mark{margin-bottom:36px}.visitor-start h1{letter-spacing:-.045em;margin:0;font-size:clamp(34px,6vw,50px);font-weight:700;line-height:1.12}.visitor-start>section>p{color:var(--muted);line-height:1.7}.visitor-start form{gap:18px;margin:30px 0 20px;display:grid}.visitor-start .recovery-link{text-align:center;display:block}.visitor-start select{background:#fafbfa;border:1px solid #d6deda;border-radius:10px;width:100%;padding:13px 14px}.visitor-start .locale-select{float:right;width:auto;max-width:150px;padding:7px 10px}.visitor-start textarea{resize:vertical;background:#fafbfa;border:1px solid #d6deda;border-radius:10px;width:100%;padding:13px 14px}.visitor-start label img{border:1px solid var(--line);border-radius:8px;width:180px;max-width:100%}.invitation-card{background:#fff;border:1px solid #a8d9c8;border-radius:16px;width:min(380px,100% - 32px);padding:22px;position:fixed;bottom:24px;right:24px;box-shadow:0 24px 80px #08443238}.invitation-card p{color:var(--muted)}.invitation-card div{justify-content:flex-end;gap:9px;display:flex}.visitor-chat-card{border:1px solid var(--line);background:#fff;border-radius:20px;flex-direction:column;width:min(100%,780px);height:min(850px,100vh - 40px);display:flex;overflow:hidden;box-shadow:0 25px 90px #0d42321f}.visitor-chat-card>header{border-bottom:1px solid var(--line);align-items:center;min-height:72px;padding:14px 20px;display:flex}.visitor-chat-card>header>div{align-items:center;gap:12px;display:flex}.visitor-chat-card>header>div>div{flex-direction:column;display:flex}.visitor-chat-card>header small{color:var(--muted)}.visitor-chat-card .realtime-state{margin-left:auto}.visitor-chat-card .message-list{background:#fbfcfb}.visitor-own{color:#fff;background:var(--green);border-radius:14px 4px 14px 14px;align-self:flex-end}.visitor-chat-card>footer{border-top:1px solid var(--line);color:#9a3329;justify-content:flex-end;align-items:center;gap:12px;min-height:48px;padding:8px 18px;font-size:12px;display:flex}.visitor-chat .simple-card .primary-button{margin-top:20px;display:inline-block}.admin-page{width:min(1400px,100% - 48px);margin:auto;padding-bottom:60px}.admin-heading{width:100%}.operator-table{border:1px solid var(--line);background:#fff;border-radius:16px;overflow:hidden}.operator-table>article,.operator-table>header{border-bottom:1px solid #edf0ee;grid-template-columns:1.4fr 1.25fr 100px 250px;align-items:center;gap:18px;padding:16px 22px;display:grid}.operator-table>header{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;background:#f8faf8;font-size:11px;font-weight:700}.operator-table>article:last-of-type{border-bottom:0}.operator-identity{align-items:center;gap:12px;min-width:0;display:flex}.operator-identity>div{flex-direction:column;min-width:0;display:flex}.operator-identity small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.permission-pills{flex-wrap:wrap;gap:5px;display:flex}.permission-pills span{color:var(--green-dark);background:var(--mint);border-radius:999px;padding:4px 7px;font-size:10px}.permission-pills small{color:var(--muted)}.account-status{width:max-content;color:var(--green);background:var(--mint);border-radius:999px;padding:5px 8px;font-size:11px;font-weight:700}.account-status.disabled{color:#8b5650;background:#f7e6e3}.table-actions{justify-content:flex-end;gap:6px;display:flex}.table-actions button:disabled{opacity:.35;cursor:not-allowed}.operator-dialog{width:min(100% - 32px,680px)}.operator-form-grid{grid-template-columns:1fr 1fr;gap:16px!important;margin-top:20px!important;display:grid!important}.operator-form-grid .full{grid-column:1/-1}.operator-dialog fieldset{border:1px solid var(--line);border-radius:12px;margin:24px 0 0;padding:16px}.operator-dialog legend{padding:0 6px;font-size:13px;font-weight:700}.permission-option{grid-template-columns:auto 1fr;grid-auto-flow:column;align-items:start;gap:10px;padding:8px 0;display:flex}.permission-option input{width:auto;margin-top:3px}.permission-option span{flex-direction:column;display:flex}.permission-option small{color:var(--muted);font-weight:400}@media (width<=900px){.login-page{grid-template-columns:1fr}.login-story{min-height:42vh;padding:100px 32px 40px}.login-story .brand-mark{top:28px;left:32px}.signal-card,.story-copy{display:none}.login-panel{padding:40px 24px}.metric-grid{grid-template-columns:repeat(2,1fr)}.workspace-grid{grid-template-columns:1fr}.board.wide{grid-row:auto}.chat-layout{grid-template-columns:1fr;height:auto;min-height:calc(100vh - 96px)}.conversation-panel{min-height:72vh}.visitor-panel{order:-1}.visitor-panel dl{grid-template-columns:repeat(3,1fr)}.operator-table>header,.path-list,.visitor-panel h3,.visitor-panel select{display:none}.operator-table>article{grid-template-columns:1fr auto}.permission-pills,.table-actions{grid-column:1/-1}.table-actions{justify-content:flex-start}.account-status{grid-area:1/2}}@media (width<=560px){.topbar{padding:0 16px}.brand-lockup small,.operator-menu div,.refresh-button span{display:none}.metric-grid,.workspace-grid,.workspace-heading{width:calc(100% - 28px)}.workspace-heading{padding-top:30px}.metric-grid{grid-template-columns:1fr 1fr;gap:10px}.metric-grid article{min-height:120px;padding:16px}.row-action{display:none}.chat-layout{width:calc(100% - 16px);margin:8px auto}.visitor-panel{display:none}.conversation-header,.message-list{padding:16px}.message{max-width:88%}.conversation-header h1{font-size:20px}.visitor-chat,.visitor-start{padding:0}.visitor-chat-card,.visitor-start>section{border:0;border-radius:0;height:100vh;min-height:100vh}.visitor-start>section{padding:32px 24px}.visitor-chat-card>footer{padding-bottom:max(8px,env(safe-area-inset-bottom))}.invitation-card{bottom:16px;right:16px}.admin-page{width:calc(100% - 20px)}.operator-table>article{padding:14px}.operator-form-grid{grid-template-columns:1fr}.operator-form-grid .full{grid-column:auto}.topbar>.primary-button{padding:9px 12px}}.avatar-control{position:relative;overflow:visible}.avatar-control>img{border-radius:inherit;-o-object-fit:cover;object-fit:cover;width:100%;height:100%}.avatar-control>label{color:#fff;background:var(--green);cursor:pointer;border:2px solid #fff;border-radius:50%;place-items:center;width:19px;height:19px;display:grid;position:absolute;bottom:-5px;right:-5px}.avatar-control input{display:none}.text-button{width:max-content;color:var(--green);cursor:pointer;background:0 0;border:0;padding:0;font-size:11px}.group-list{border:1px solid var(--line);background:#fff;border-radius:16px;overflow:hidden}.group-list>article{border-bottom:1px solid #edf0ee;grid-template-columns:1.5fr 1fr 100px 210px;align-items:center;gap:18px;padding:17px 22px;display:grid}.group-list>article>span{color:var(--muted);font-size:12px}.group-name{align-items:center;gap:12px;display:flex}.group-name>span{color:var(--green)}.group-name>div{flex-direction:column;display:flex}.group-name small{color:var(--muted)}.operator-form-grid select,.operator-form-grid textarea{background:#fafbfa;border:1px solid #d6deda;border-radius:10px;width:100%;padding:12px}@media (width<=900px){.group-list>article{grid-template-columns:1fr auto}.group-list>article>span{display:none}.group-list .table-actions{grid-column:1/-1;justify-content:flex-start}}.admin-tabs{gap:8px;margin-bottom:20px;display:flex}.admin-tabs button{border:1px solid var(--line);color:var(--muted);cursor:pointer;background:#fff;border-radius:9px;padding:10px 16px}.admin-tabs button.active{color:#fff;border-color:var(--green);background:var(--green)}.filter-control{width:220px;margin-bottom:14px}.action-dialog select,.action-dialog textarea,.filter-control select{background:#fafbfa;border:1px solid #d6deda;border-radius:10px;width:100%;padding:12px}.action-dialog form>label{margin-top:16px}.content-list{border:1px solid var(--line);background:#fff;border-radius:16px;overflow:hidden}.content-list>article{border-bottom:1px solid #edf0ee;grid-template-columns:1fr 180px 180px;align-items:center;gap:18px;padding:17px 22px;display:grid}.content-list>article>div:first-child{flex-direction:column;min-width:0;display:flex}.content-list article small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.content-list>article>span{color:var(--muted);font-size:12px}@media (width<=700px){.content-list>article{grid-template-columns:1fr auto}.content-list>article>span{grid-area:1/2}.content-list .table-actions{grid-column:1/-1;justify-content:flex-start}}.settings-form{gap:18px;display:grid}.settings-form fieldset{border:1px solid var(--line);background:#fff;border-radius:12px;margin:0;padding:20px}.settings-form legend{padding:0 8px;font-weight:700}.settings-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.settings-form input:not([type=checkbox]){padding:11px 12px}.toggle-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:16px;display:grid}.toggle-grid label{border:1px solid var(--line);border-radius:9px;align-items:center;gap:9px;padding:12px;display:flex}.toggle-grid input{width:18px;height:18px}.settings-actions{justify-content:flex-end;display:flex}.form-success{color:#197044;background:#eaf7ef;border:1px solid #b9dfc8;border-radius:9px;padding:12px 14px}@media (width<=720px){.settings-grid,.toggle-grid{grid-template-columns:1fr}.settings-form fieldset{padding:16px}}.report-filters{grid-template-columns:180px 180px minmax(240px,1fr) auto;align-items:end;gap:12px;margin-bottom:18px;display:grid}.compact-filters{grid-template-columns:180px 180px auto;justify-content:start}.report-table{border:1px solid var(--line);background:#fff;border-radius:12px;overflow:hidden}.report-table>a,.report-table>div:not(.empty-state),.report-table>header{border-bottom:1px solid #edf0ee;align-items:center;gap:14px;padding:14px 18px;display:grid}.history-table>a,.history-table>header{grid-template-columns:1.4fr 1fr 100px 70px 180px}.report-table>header{color:var(--muted);background:#f8faf8;font-size:11px;font-weight:700}.report-table>a>span:first-child,.stat-table>div>span:first-child{flex-direction:column;min-width:0;display:flex}.report-table small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.pagination{color:var(--muted);justify-content:space-between;align-items:center;padding:16px 0;font-size:13px;display:flex}.pagination>div{gap:8px;display:flex}.ghost-button:disabled{opacity:.4;cursor:not-allowed}.history-meta{border:1px solid var(--line);background:var(--line);border-radius:12px;grid-template-columns:repeat(4,minmax(0,1fr));gap:1px;margin:0 0 18px;display:grid;overflow:hidden}.history-meta div{background:#fff;min-width:0;padding:15px}.history-meta dt{color:var(--muted);font-size:11px}.history-meta dd{overflow-wrap:anywhere;margin:5px 0 0}.history-messages{gap:10px;display:grid}.history-messages article{background:#edf1ee;border-radius:4px 12px 12px;max-width:78%;padding:14px 16px}.history-messages article.operator{color:#fff;background:var(--green);border-radius:12px 4px 12px 12px;justify-self:end}.history-messages article.note{background:#fff8e5;border:1px solid #ead39c}.history-messages article.event{background:#f4f6f4;justify-self:center}.history-messages header{justify-content:space-between;gap:24px;font-size:11px;display:flex}.history-messages time{opacity:.7}.history-messages p{white-space:pre-wrap;overflow-wrap:anywhere;margin:7px 0 0}.report-metrics{width:100%;margin-bottom:20px}.duration-value{font-size:24px!important}.report-columns{grid-template-columns:1fr 1fr;gap:18px;display:grid}.report-columns>article>header h2{font-size:18px}.stat-table>div:not(.empty-state),.stat-table>header{grid-template-columns:1.4fr 70px 70px 90px}.page-table>div:not(.empty-state),.page-table>header{grid-template-columns:1fr 70px 70px}.page-address{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}@media (width<=900px){.report-filters{grid-template-columns:1fr 1fr}.report-query{grid-column:1/-1}.report-columns{grid-template-columns:1fr}.history-table>header{display:none}.history-table>a{grid-template-columns:1fr auto}.history-table>a>span:nth-child(2),.history-table>a>span:nth-child(4){display:none}.history-meta{grid-template-columns:1fr 1fr}}@media (width<=560px){.compact-filters,.report-filters{grid-template-columns:1fr}.report-query{grid-column:auto}.history-meta{grid-template-columns:1fr}.history-messages article{max-width:92%}.pagination{flex-direction:column;align-items:flex-start;gap:12px}}.locale-actions,.locale-toolbar{align-items:end;gap:12px;margin-bottom:18px;display:flex}.locale-toolbar label{width:280px}.locale-toolbar select{border:1px solid var(--line);background:#fff;border-radius:9px;width:100%;padding:11px 12px}.locale-actions input{max-width:440px}.locale-actions .primary-button{margin-left:auto}.translation-list{border:1px solid var(--line);background:#fff;border-radius:12px;overflow:hidden}.translation-list article{border-bottom:1px solid #edf0ee;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:18px;padding:16px 20px;display:grid}.translation-list article>div:first-child{gap:5px;min-width:0;display:grid}.translation-list small,.translation-list span{color:var(--muted)}.translation-list span,.translation-list strong{overflow-wrap:anywhere}.mail-template-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.mail-template-grid article{border:1px solid var(--line);background:#fff;border-radius:12px;gap:16px;padding:20px;display:grid}.mail-template-grid header{justify-content:space-between;align-items:center;display:flex}.mail-template-grid h2{margin:3px 0 0}.mail-template-grid small{color:var(--muted)}.mail-template-grid textarea{resize:vertical;background:#fafbfa;border:1px solid #d6deda;border-radius:10px;width:100%;padding:12px}@media (width<=760px){.mail-template-grid{grid-template-columns:1fr}.locale-actions,.locale-toolbar{flex-direction:column;align-items:stretch}.locale-actions input,.locale-toolbar label{width:100%;max-width:none}.locale-actions .primary-button{margin-left:0}}.operations-grid{grid-template-columns:1fr 1fr;gap:18px;display:grid}.operations-grid>article{border:1px solid var(--line);background:#fff;border-radius:14px;padding:22px}.operations-grid header{justify-content:space-between;align-items:center;display:flex}.operations-grid h2{margin:4px 0}.operations-grid header>strong{color:var(--green);font-size:36px}.operations-grid header>strong.danger{color:#a23d33}.operations-grid dl{background:var(--line);grid-template-columns:repeat(2,1fr);gap:1px;margin:20px 0;display:grid}.operations-grid dl>div{background:#fafbfa;padding:14px}.operations-grid dt{color:var(--muted);font-size:11px}.operations-grid dd{margin:5px 0 0;font-size:22px;font-weight:700}.operations-grid form{align-items:end;gap:10px;display:flex}.operations-grid form label{flex:1}@media (width<=760px){.operations-grid{grid-template-columns:1fr}.operations-grid form{flex-direction:column;align-items:stretch}}.embed-builder{grid-template-columns:minmax(0,1fr) minmax(360px,.85fr);gap:18px;display:grid}.embed-builder textarea{border:1px solid var(--line);resize:vertical;background:#f8faf8;border-radius:10px;width:100%;padding:12px}.embed-builder select{border:1px solid var(--line);background:#fff;border-radius:9px;width:100%;padding:11px}.embed-builder input[type=color]{height:44px;padding:4px}.embed-preview{border:1px solid var(--line);background:#fff;border-radius:14px;overflow:hidden}.embed-preview header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;height:54px;padding:0 16px;display:flex}.embed-preview small{color:var(--muted)}.embed-preview iframe{border:0;width:100%;height:620px}@media (width<=900px){.embed-builder{grid-template-columns:1fr}.embed-preview iframe{height:520px}}.size-presets{flex-wrap:wrap;gap:8px;display:flex}.size-presets button{color:var(--ink);cursor:pointer;background:#fff;padding:8px 11px}.action-dialog label img,.size-presets button{border:1px solid var(--line);border-radius:8px}.action-dialog label img{width:180px;max-width:100%}.dialog-success{padding:28px}.dialog-success p{color:var(--muted)}.privacy-consent{gap:16px;margin-top:24px;display:grid}.privacy-consent p{color:var(--muted);margin:0;line-height:1.7}.privacy-consent a{color:var(--green);font-size:13px;font-weight:700}.attachment-button{border:1px solid var(--line);color:var(--ink);cursor:pointer;background:#fff;border-radius:8px;align-items:center;padding:7px 11px;font-size:12px;font-weight:700;display:inline-flex}.attachment-button input{display:none}.attachment-card{max-width:360px;color:var(--ink);background:#f3faf6;border:1px solid #cbded5;border-radius:10px;flex-direction:column;gap:4px;padding:12px 14px;text-decoration:none;display:flex}.attachment-card span{color:var(--muted);font-size:11px}.wide-field{grid-column:1/-1}.offline-board{gap:0;display:grid}.offline-message-row{border-top:1px solid var(--line);grid-template-columns:minmax(180px,.8fr) minmax(240px,1.5fr) auto auto;align-items:center;gap:16px;padding:16px 0;display:grid}.offline-message-row.unread{background:#f5fbf8}.offline-message-row>div{flex-direction:column;gap:4px;display:flex}.offline-message-row small,.offline-message-row>span{color:var(--muted)}.offline-message-row p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.offline-message-row a{color:var(--green)}@media (width<=760px){.offline-message-row{grid-template-columns:1fr}.offline-message-row .ghost-button{justify-self:start}}.io-card{border-radius:14px;gap:22px;max-width:680px;padding:26px;display:grid}.io-card,.io-card select{border:1px solid var(--line);background:#fff}.io-card select{border-radius:9px;padding:12px}.io-card>div{align-items:baseline;gap:10px;display:flex}.io-card>div strong{font-size:42px}.io-card>div span,.io-card>p{color:var(--muted)}.import-file{width:max-content}.import-file input{display:none}
